Frequently Asked Questions
Frequently Asked Questions
Our Prints
What are your canvas prints made from?
Our canvas prints are produced on a premium poly-cotton blend canvas with a matte-satin finish. We use water-based HP Latex inks with built-in UV protection to keep colours vivid and true for years to come.
What sizes are available?
We offer three sizes: 30x20cm (12x8"), 45x30cm (18x12"), and 60x40cm (24x16"). Each is available with or without a frame.
What frame options do you offer?
You can choose from No Frame, Oak, White, or Black frames — all made from solid wood sourced from renewable materials with a 4cm depth.
Shipping & Delivery
Where do you ship to?
We ship worldwide via our print-on-demand partner network, so your print is produced and dispatched from the closest fulfilment location to you.
How long does delivery take?
From order to delivery, the whole process typically takes 2–5 business days for UK orders. International orders may take longer depending on your location.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size.
Orders & Returns
Can I cancel or change my order?
As our prints are made to order, please contact us as soon as possible if you need to make changes. We'll do our best to help before production begins.
What if my order arrives damaged?
We're sorry to hear that! Please contact us within 14 days of delivery with a photo of the damage and we'll arrange a replacement or refund promptly.
Do you accept returns?
As each print is made to order, we don't accept returns for change of mind. However, if there's a quality issue or your order arrives damaged, we'll always make it right.
Still have a question?
Get in touch via our contact page and we'll get back to you as soon as possible.